David Lloyd has a passion for transforming data into action to drive quantifiable value for customers. Prior to joining Ceridian, David served as the CEO of companies that successfully leveraged data science and intelligence to create amazing customer experiences, while simultaneously building award-winning cultures and SaaS platforms loved by customers. His motto: Never stop learning.
Researcher, future of work, Management Today
Christine Armstrong is a writer and consultant specialising in the future of work, workplaces, leadership, and company communication. She is the author of The Mother of All Jobs: How to Have Children and a Career and Stay Sane(ish). Christine also co-founded the communications consultancy Jericho Chambers and now leads her own consultancy that helps businesses operate in an uncertain, disrupted world.
Chief Customer Officer, Ceridian
As Chief Customer Officer, Chris Armstrong is responsible for overall customer experience and satisfaction through his leadership of the Global Customer Office (GCO), a team that comprises Services, Support, and Customer Relationship Executives. Collaborating closely with Sales, the GCO’s prime directive is to ensure a seamless experience and maximum value for customers throughout their entire lifecycle with Ceridian.
Chair and Chief Executive Officer, Ceridian
David Ossip is Ceridian’s Chair and Chief Executive Officer and the driving force behind the innovation, vision and leadership of the company. David’s commitment to helping companies save time and money while increasing employee engagement and productivity is transforming the Human Capital Management industry.
Head of Human Resources, Europa Worldwide
Elaine Robertson is a senior HR professional with years of experience leading strategic initiatives linked to business results within the tourism, talent acquisition, manufacturing, and transportation and logistics industries. As the Head of Human Resources at Europa Worldwide Group, she is responsible for designing and driving the company’s global people and culture strategy. Elaine is passionate about delivering change and the formation of people functions.
Andrea Castellari is an international payroll and HR transformation professional with a proven track record of global HR and payroll technology delivery. Andrea has over 16 years of experience in payroll and HR outsourcing, as well as a deep understanding of payroll market trends. He specialises in payroll strategy, process optimisation, and technology procurement and implementation.
Global Head of Solution Advisory, Ceridian
Jason Gurgal oversees a global team of solution advisors at Ceridian, aimed at ensuring customers derive the most value throughout their partnerships with Ceridian. Jason has 20 years of experience in product management, development, and solution advisory, and has held roles with companies such as SAP, Sun Microsystems, Safeway, and the University of Victoria.
President and Chief Operating Officer, Ceridian
Leagh Turner leads operations and revenue driving activities globally at Ceridian, overseeing a leadership team that includes R&D, sales, marketing, IT, and the Global Customer Office (GCO). A seasoned technology executive, she has held senior operations and sales leadership roles at SAP, MicroStrategy, and Oracle. Leagh has been recognized twice as one of Canada’s 100 Most Powerful Women by the Women’s Executive Network.
Vice President Global Operations, Ceridian
Sunila Jethwa is Vice President of Global Operations at Ceridian, bringing a strategic focus to the company’s overall growth and global strategy. She achieves success through building and leading high-performing global teams to evaluate business needs, create engaging strategies, and convert strategies to business results. Prior to joining Ceridian, she worked at Molson Coors for 15 years in various HR and operations roles.
Global Head of PMO, Ceridian
Director, Solution Advisory, EMEA, Ceridian
Paul Karnowski is Director, Solutions Advisory, EMEA at Ceridian. A 13-year veteran of the company, he has held various roles across Operations, Implementation, Product Management, and Solutions Advisory. With a wealth of HCM, workforce management, and payroll experience, Paul has helped to deliver major transformation projects into many of Ceridian’s largest clients.
Vice President of Ceridian Europe, Ceridian
Wendy Muirhead is Vice President of Ceridian Europe, responsible for Ceridian’s strategic growth throughout the region. She has spent most of her career working with organizations undertaking global HCM and payroll transformations, giving her a wealth of industry knowledge. As an active member of the global HR and payroll community, Wendy knows the challenges clients face in managing global businesses with people in multiple territories.
Global Head of People Shared Services, Costa Coffee
Andy Ratcliffe is the Global Head of People Shared Services at the UK’s favorite coffee shop. Andy was excited to join the Costa team at a time of significant global growth, with many years designing global People/HR Shared Services functions, and with huge experience bringing multiple global HCM systems together in fast paced organisations.
Analyst, Fosway Group
Sven Elbert is a Senior Analyst in the HCM and Talent practice for Fosway Group, focused on cloud HR, talent management, and talent acquisition. His career in the HR industry spans two decades, and he provides unique insights into tackling the latest HCM and talent challenges. Sven’s role includes gathering up-to-the-minute insights from HR buyers, vendors, and investors, and distilling these into Fosway’s ongoing research.
Senior Director EMEA Services, Ceridian
Sarah Kerr has 20 years of experience delivering transformation projects. Sarah is responsible for ensuring successful delivery for Ceridian’s EMEA customers, and has a 1st Class Hons degree in Information Systems. Having spent over a decade with Ceridian, Sarah understands the customer journey well and can advise organisations on best practices.
David Ayling Smith
VP Services EMEA, Ceridian
David Ayling Smith oversees the Ceridian Services delivery team across EMEA. David has spent most of his career leading European services organisations at several different enterprise software companies, including Kronos, Infor, and Siemens Software Services DAS. As a result, he has an acute understanding of the opportunities and challenges customers experience when they embark on large transformation projects.
Head of Operational Productivity, Moto Hospitality